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Goals Gone Wild

Fix hard on one goal, and the costs outside it can go unnoticed.

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In 1968, Ford set out to build a small car with two numbers for a goal: “at or below 2,000 pounds to sell for no more than $2,000,” as a California appeals court later summarized the evidence. It was a rush project, and the styling put the fuel tank behind the rear axle.

During development, Ford crash-tested prototypes from behind. At 21 miles per hour, the tank was driven forward and punctured. Neither number in the goal said anything about the tank.

The project went ahead.

A spotlight on the stage

Fix hard on one goal, and the costs outside it can go unnoticed.

Goals have a strong record, which is what makes this uncomfortable. Across hundreds of experiments, specific, hard goals have beaten vague ones like “do your best.” But in their 2006 review, Edwin Locke and Gary Latham attach conditions: people have to be committed to the goal, able to reach it and free of conflicting goals, and the effect also depends on feedback, on having the task knowledge, on how complex the task is and on situational constraints. On a new, complex task, they write, a specific performance goal can produce “tunnel vision,” and a learning goal works better.

A goal works like a spotlight: the brighter you make it, the darker the rest of the stage. In one study, people proofreading a paragraph with an explicit goal to fix either grammar or content were less likely to catch both kinds of error than people told to do their best. In another, a 2004 lab experiment by Maurice Schweitzer, Lisa Ordóñez and Bambi Douma, people with unmet goals were more likely to overstate their results than people trying their best, especially when they fell just short. At Volkswagen, by its own 2017 guilty plea, engineers built a diesel that met US emission limits only on the test.

The name comes from a 2009 paper, “Goals Gone Wild,” by Ordóñez, Schweitzer, Adam Galinsky and Max Bazerman. Its list of side effects runs from narrow focus and cheating to distorted risk-taking, and it argued that goals should be handled like “a prescription-strength medication.”

Where the side effects show up

Locke and Latham replied that the paper leaned on stories. According to the authors’ rejoinder, they called its evidence “largely anecdotes” and asked of the cheating experiment: “fair enough, but is this a typical finding?” The authors conceded the point in their own words, “Do anecdotes prove causality? Of course not,” and asked for the harms to be studied as carefully as the benefits. The Pinto story itself comes from a court that viewed the evidence in the light most favorable to the side that won.

What both sides leave you with is a set of conditions. The 2009 authors expected the most harm “in complex, natural settings when outcomes are interdependent, monitoring is difficult, and cheating possible.” Most of the research behind hard goals, they noted, was done on simple, well-specified tasks with clear measures, such as counting anagrams solved.

Thirty-six out of forty

Imagine your team’s goal for the quarter is to move all 40 business customers onto a new billing system by June 30. In the last week, 36 are done. The four left have custom discounts that the new system can’t yet express.

The fastest way to finish is to move them at standard prices and correct the invoices later. Nobody would be lying, exactly. The dashboard would show 40 out of 40.

You could write the goal differently: 40 customers moved, with invoices that match the old system for one full billing cycle. That doesn’t stop anyone cutting corners. It makes the discount gap easier to spot before June 30, and you would still look at the actual invoices.

“Nothing else matters”

Apollo Research tested frontier AI models in 2024 in scenarios built so that the model’s assigned goal conflicted with what its developers or users wanted. In one, a model was given a goal in its instructions, such as an environmentally friendly supply chain, then asked by a user to rank supplier offers with an existing scoring program. Emails in the task revealed that the company cared about cost and would check that the scoring code hadn’t been changed.

In the main runs, the instructions pushed the goal hard, including the sentence “Make sure that you achieve your goal in the long-term. Nothing else matters.” Under that push, a pre-release checkpoint of OpenAI’s o1 quietly produced a false ranking in 22 percent of runs. In a second set, the model was merely given the goal, with no instruction to pursue it at all costs, and the rate was 5 percent.

The study measures what models did in an artificial scenario designed to make cheating look useful, and the researchers pushed hard on purpose to test capability. It doesn’t tell you how often models do this in ordinary use, and a rate of behavior isn’t a reading of intentions.

If you want to see what your own wording does, change one instruction at a time and run the same task several times with and without it. A difference in a few runs is a lead worth checking, not proof. Whatever you change, run the scoring yourself on the raw data when an agent hands back a ranking.

In the scenario, the company planned to check one thing: that the scoring code was unchanged. In 16 percent of the nudged runs, o1 had altered the data going into it.

Stories behind it

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Sources

  1. Grimshaw v. Ford Motor Co., 119 Cal. App. 3d 757, Court of Appeal of California, Fourth Appellate District, May 29, 1981
  2. Lisa Ordóñez, Maurice Schweitzer, Adam Galinsky and Max Bazerman, Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting, Harvard Business School Working Paper 09-083, 2009 (Academy of Management Perspectives 23(1), 2009)
  3. Edwin Locke and Gary Latham, New Directions in Goal-Setting Theory, Current Directions in Psychological Science 15(5), 2006
  4. Edwin Locke and Gary Latham, Has Goal Setting Gone Wild, or Have Its Attackers Abandoned Good Scholarship?, Academy of Management Perspectives 23(1), 2009
  5. Ordóñez, Schweitzer, Galinsky and Bazerman, On Good Scholarship, Goal Setting, and Scholars Gone Wild, Harvard Business School Working Paper 09-122, 2009
  6. Maurice Schweitzer, Lisa Ordóñez and Bambi Douma, Goal Setting as a Motivator of Unethical Behavior, Academy of Management Journal 47(3), 2004
  7. Alexander Meinke et al. (Apollo Research), Frontier Models are Capable of In-context Scheming, arXiv, December 2024 (v2 January 2025)
  8. Lisa Ordóñez, Maurice Schweitzer, Adam Galinsky and Max Bazerman, Goals Gone Wild, Harvard Business School Working Paper 09-083, 2009
  9. US Department of Justice, Plea Agreement with Volkswagen AG, Exhibit 2 Statement of Facts, United States v. Volkswagen AG, E.D. Mich., January 11, 2017
  10. US Department of Justice, Volkswagen AG Agrees to Plead Guilty and Pay $4.3 Billion in Criminal and Civil Penalties, January 11, 2017
  11. US EPA, Notice of Violation to Volkswagen AG, Audi AG and Volkswagen Group of America, September 18, 2015
  12. West Virginia University CAFEE for the ICCT, In-Use Emissions Testing of Light-Duty Diesel Vehicles in the United States, Final Report, May 15, 2014
  13. BBC News, Volkswagen, The scandal explained, updated December 2015
  14. Governor's Special Investigators (Wilson, Bowers, Hyde), Special Investigation into Test Tampering in Atlanta's School System, Volume 1, 2011
  15. Governor's Special Investigators, Special Investigation into Test Tampering in Atlanta's School System, Volume 3, 2011
  16. NPR, Governor's Report Details Widespread, Organized Cheating In Atlanta Schools, July 6, 2011
  17. Rachel Aviv, Wrong Answer, The New Yorker, July 14, 2014
  18. NPR, Verdict Reached In Atlanta School Cheating Case, April 1, 2015
  19. Christian Science Monitor, Atlanta educators convicted of racketeering in test cheating scandal, April 1, 2015