The Handover
Last month you were the best person on the team. This month you run it.
Four people who used to be your peers now report to you. In six weeks, your team hands a chain of dental clinics its new booking app: patients pick a time, pay a deposit, done.
Six weeks, six calls to make. Every one of them is adapted from something that really happened.
Your team
- JoeSenior. Was your peer, and wanted this job too.
- MeiThe fastest on the team. Full of ideas.
- LinA year out of school. Quiet. Notices everything.
- KaiTalks to the client and the testers.
Trust
Progress
Morale
A fictional simulation inspired by real cases. The people, the company and the app are made up. How trust, progress and morale move is this game's rule of thumb, not a formula from research. After each choice you get the true story behind it, with sources.