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Apple · 1997–1998

One Direction

Apple had lost more than $1 billion in a year. Its interim CEO, Steve Jobs, made sustainable profitability "the Company's number one objective for fiscal 1998," cut about 15 products down to three families, and stopped work on its Newton handheld.

◷ 2 min read

On February 27, 1998, Apple announced it would stop developing the Newton, its handheld computer, along with the MessagePad 2100 and the eMate 300 built on it. “To realize our ambitious plans,” said Steve Jobs, Apple’s interim chief executive, “we must focus all of our efforts in one direction.”

Apple needed the direction. In the fiscal year that ended in September 1997, it lost $1.045 billion, after losing $816 million the year before. Sales had fallen from $9.8 billion in 1996 to $7.1 billion. The company had been cutting jobs since 1996, and its annual report warned that simplifying its product line would leave it depending “on fewer products.”

In January 1998 Apple reported a quarterly profit of $47 million, its first in a while. Jobs used the announcement to say what mattered: “Returning Apple to sustainable profitability is the Company’s number one objective for fiscal 1998.”

Over the year, the company narrowed almost everything. According to its next annual report, it went “from approximately 15 separate individual products to three main product families.” Spending on research and development fell 38 percent, from $485 million to $303 million, and the report describes “the cancellation of many research and development projects.” The workforce fell from 8,437 regular employees to 6,658. By May, the Mac press was describing the hardware plan as four slots: a desktop and a portable, each for consumers and for professionals. The iMac filled one of them.

Apple made money in every quarter of fiscal 1998, $309 million for the year. Its annual report credited several things, including a restructuring begun in 1996 and better inventory management, alongside the simpler product line. Sales kept falling, to $5.9 billion.

Ten years later, Fortune asked Jobs about focus. “People think focus means saying yes to the thing you’ve got to focus on,” he said. “But that’s not what it means at all. It means saying no to the hundred other good ideas that there are.” The clearest example, he said, was a handheld: Apple had been “pressured for years to do a PDA” and decided not to. “If we had gotten into it, we wouldn’t have had the resources to do the iPod.”

What this story shows

Wildly Important Goal (WIG)After losing $1.045 billion in fiscal 1997, Apple named "sustainable profitability" its "number one objective" for 1998. It went from about 15 products to three families, dropped the Newton and cancelled many research projects. Apple made a profit in all four quarters of the year.

Sources

  1. Apple Computer, Annual Report on Form 10-K for the fiscal year ended September 26, 1997
  2. Apple Computer, Annual Report on Form 10-K405 for the fiscal year ended September 25, 1998
  3. Apple, Apple Reports Profitable First Fiscal Quarter Results, press release, January 14, 1998
  4. Apple, Apple Discontinues Development of Newton OS, press release, February 27, 1998
  5. TidBITS, Apple Hardware Strategy: Alluring PowerBooks and iMac, May 11, 1998
  6. Fortune, Steve Jobs speaks out: On Apple's focus, March 2008